Veterinary Client Services Representative

VetCheck is currently looking for a service representative to join their team! This role combines customer support, training, and sales — you'll onboard new clinics, run product demos, and build lasting relationships with clients. Drop us your application today!

VetCheck is a global veterinary software platform helping hundreds of vet clinics improve pet healthcare and streamline their workflows. We've grown rapidly and are expanding our team to support clinics across the globe.

This is ideal for a vet or vet nurse who:

• Wants to work from home with normal hours

• Is looking for a career change away from clinical work

• Enjoys helping people and solving problems

• Wants a clear path to leadership

  
  

What You'll Do

• Run online training sessions, product demos, and webinars for vet clinics

• Respond to client emails and phone calls promptly

• Build and maintain strong relationships with clinics

• Manage your pipeline using our CRM

• Hit weekly and monthly KPIs for client engagement and sales

• Generate leads through outreach and social media

Requirements

• 1+ year experience in a veterinary clinic (vet, vet nurse, or clinic admin)

• 1+ year experience in customer service, sales, or account management

• Comfortable using software and learning new systems

• Reliable internet connection and quiet workspace

• Full-Time or Part-time (3-4 days/week)

• Self-motivated and don't need to be chased

• Organised and can manage multiple clients at once

• Friendly on the phone and naturally empathetic

• Resilient when things get busy

• Genuinely interested in helping clinics succeed

Business Hours

Standard 8 hours, no weekend

Benefits

Bonuses, 100% WFH

Location

Remote

Websites

https://www.facebook.com/VetCheckit/

Salary

RM 5,000 – 8,000/month (full-time) — pro-rated for part-time

Kindly send in your cover letter explaining: Your veterinary background and Why you're interested in this role to vetcheck@lukefeldman.com if you are interested!